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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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I would recommend My Tub as they are very competitive and I had no problems with my order.... ...fiona hunter
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19... ...Nucleus
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience... ...Jeff Jones
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A competitive price and fast free delivery will certainly buy a from this company again... ...MR PETER AUCOTT
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ... ...ANTHONY NASH
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excellant site, great service, great product and great website to find what you are looking for. Will use again due to the fast delivery and great service that you gave to me. product identicle to item required so there was no need to mess around, simples.... ...Craig Morris
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.... ...Barry Coleman
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Good, quick and efficient service... ...Paul Lerigo
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Quick, easy and delightful. Happy with the service and would buy again... ...deanay
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more reviews... |
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