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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again....
...g hawes
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service...
...aci worldwide EMEA ltd
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift...
...George Swift
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate....
...Stephen Dines
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again....
...Micheal Jones
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Good price, good service - delivery on time and good communication....
...Pauleen Blampied
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Very good service...
...Edna Fullbrook
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Excellent quick and trouble free service, very pleased...
...Mrs Fiona Griffiths
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fast delivery,basin arrived in good condition,so all pleased here thanks....
...BRIAN MILNE
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