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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks...
...Steve OShea Harefield Manor
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly. ...
...edwin corrance
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Part sourced and delivered as promised on due date, thanks...
...Stephen Porritt
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks...
...Robert Dunderdale
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
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...Tim Feltwell
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Products received on time as projected....
...DIESEL TECHNICAL CONSULTANC
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VERY VERY VERY HAPPY, ALTHOUGH I COULD HAVE BOUGHT IT CHEEPER, YOUR EXCELLENT SERVICE MADE UP FOR IT AND MY OAP CUSTOMER IS NOW WARM AND HAPPY
VERY VERY IMPRESSED,,,,, SO THANK YOU VERY MUCH...
...all fife plumbing and heating
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