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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Excellent friendly service, good communications, quality products .... and the best prices around!...
...Mike Strange
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential....
...Graham Morris
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Excellent service and price. Would definitely use again. Thank you...
...Derek Watts
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Spares for Baxi boiler arrived safely in good time.
Many thanks...
...Colin Brown
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Excellent service. Thank you so much...
...Helen Murray
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Excellent service and delivery is always good....
...basingstoke hospital bnhft
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time....
...Mavji Bhulia
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again....
...p richardson
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ...
...Lisa Ryan
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