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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson... ...walter anderson
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Good service, order arrived within a few days.... ...William Bennett
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order.... ...Lawrence Meilack
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Fast delivery and excellent communication . Thank you... ...nick plenty
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ... ...Alison Mitchell
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Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ... ...Brian Townley
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.... ...David Beck
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ... ...Callum B
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
... ...Steve Guy
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub... ...Mr K. Chapman
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