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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
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...Chris Franklin
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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Yes thank you received in one piece. ...
...Mrs C Gilboy - 1-2 Call Drainage
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Would be happy to use again and recommend to colleagues....
...Alec Pearson
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service...
...Byrdan Ltd Ta Mc Donalds Restaurant
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks...
...Dr Lilian Potter
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Excellant service!!...
...Karen Sykes
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service...
...Barry Jury
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful....
...Aidan Murphy CT Electric
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more reviews... |
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