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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much... ...steven - s j wells
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ... ...Richard Cobley
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The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
... ...Glebe Services
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.... ...christopher burns
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Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub... ...Parker Properties
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The items arrived quickly and are all of excellent quality and the website is very easy to use.... ...Susan Stevens
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.... ...M N Porter
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Very pleased with the help, service and price received with my recent order for Vailant flue parts.... ...P Routley
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