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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Yes thanks goods have arrived safely
Exellent service, I was not at home when Yodel called, but they left the parcel with my neighbour.
Thanks again
John M... ...Mr John Mainstone
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I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done.... ...George Coles
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
... ...Haydn Stanley
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you... ...David Mumford
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Super ! Very pleased. From order to delivery !!!... ...Claes Domeij
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!... ...Philip Purves
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.... ...Vitor Ferreira
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it... ...Michael Rowlands - Micky Dees
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic ... ...marcus Payne - Ecogas Boiler Services
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more reviews... |
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