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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ... ...Janet
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.... ...Beth Alcorn
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Excellent service in every respect. would buy from you again.... ...Howard Briggs
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Excellent prompt service - would have no hesitation in recommending... ...Roz
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Very good communication on progress and correct product arrived on the day promised. Thanks... ...Adrian Holmes
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig... ...Dr Iain McQueen
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The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.... ...elllen mccarthy
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ... ...MR P KELLY
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good service and price
would use again and recommend
thanks... ...Mark Jenks
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said... ...Brian Madden
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more reviews... |
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