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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you... ...Charlie Elliot
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Order arrived in good order and E-Mail communications were good throughout. The courier was conscienscious and contected me before delivery. Only slight complaint would be that it took over a week from order to delivery.... ...Peerless Engineering Limited
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!... ...Anthony
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great service will use again... ...roy lingard - R.N.Lingard elect ltd
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Goods delivered as agreed. Excellent service. many thanks.... ...Bryan Pope
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S... ...Ian Smith
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We duly received a package with good condition.
Thanks.... ...Ataru Onuma
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.... ...Mr.I.M.Hutton
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.... ...David Hunt
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more reviews... |
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