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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Excellent service!... ...Marini Maurizio
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ... ...Mark Blinman
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So far excellent - going to collect coals from Plumbs just hoping can find the place!... ...Mrs A Cam
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
... ...Maria Vasilyeva
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.... ...Paul Barnes
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Excellent service, great communication, good prices,
thank you
Graham... ...Thompsons Fish and Chips
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Yours was one of very few companies offering the pump I wanted, and the only company offering the Pegler isolating valves in 28mm. I have bookmarked you because of the comprehensive nature of your list.
That the valves were a little slow in arriving was no surprise given their apparent rarity and that caused no hold-up in any case.
... ...PeterRobins
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Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy. ... ...RUFINO B. TIANGCO
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Got what I wanted, speedily and reasonable price.
Thanks... ...Kevin Ford
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