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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate....
...Stephen Dines
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Item arrived on date advise. Very happy with service. Thank you!...
...Chris Tabori
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Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods....
...Mrs Jane Shaw - Mr
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited...
...Colin Scanlon - Firecheck Ltd
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...
...mr t j weeks
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Everything went well, even though the part had to be left without a signature....
...Graham Ellis
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Picked the item up today. Just what I ordered. A fine delivery process....
...George Fowle
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all very good thank you...
...Martyn Jenkins
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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