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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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Many thanks for a prompt delivery and responce to miss order... ...Nottinghamshire Fire
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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you.... ...S T Paterson
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you.... ...Christine A McCready
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Order received thankyou.... ...Simon Hartshorne
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Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt.... ...Steven Crump
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Could not fault anything. Great product and delivery was the best ever.... ...Phil Lawson - Lawson.Phil
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you... ...Trevor Cullen
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning.... ...Michael Hall
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
... ...Roy Kilborn
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