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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates....
...Nicholas Sims
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Great service, item was a good price and delivered quickly.
Also very good communication....
...Pcb technical solutions
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received....
...Antony Durrant
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Excellent service, thanks
Edward...
...E DRIDGE Boatbuilders
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9...
...Mark Bradley
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Everything was fine...
...Mr Timothy Wettone
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Good service. On time and as required...
...John Chester
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with....
...Vitor Ferreira
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wonderful service in all respects. Would definately use again and also recommend....
...Anastasia Aylward
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more reviews... |
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