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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again... ...Peter Read
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied.... ...GENGENWIN
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed !... ...Debbie Parr
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good service... ...cartmel valley game
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%.... ...Chris Pook
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Very efficient service. Order delivered within three days and on the day promised.... ...Mr C J Dale
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
... ...Tore Saanum
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
... ...Michael Willis
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.... ...David Parker
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more reviews... |
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