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Received our order promptly and as described. Delivery was made on the date promised.... ...Brian Hoar
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.... ...Businessclean Cambridge Ltd.
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Excellent service throughout.... ...David Fursland
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre... ...Craig McIntyre
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thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you... ...Bryan w Bentley
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future.... ...Angela Trowell
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ... ...Victoria Yeomans
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Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again.... ...Simon Jarvis
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Excellent, helpful service every time....... ...Design and Technology Services Ltd
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more reviews... |
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