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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
... ...Brian skipper
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Very pleased with toilet seat.
No problems ordering it.... ...Patricia
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Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML.... ...michael limon
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Excellent service, kept me informed of expected delivery. Thank you... ...Simon Morris
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19... ...Nucleus
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much... ...Stella James
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Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use.... ...R3
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.... ...Andrew Georgiou
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Part came on time. Service brilliant at half the price of other competitors. A big thanks.... ...robert carmichael
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.... ...Lee Headington
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more reviews... |
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