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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Great service very happy with the item thank you....
...Mark edmonds
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ...
...Kate Lim
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again....
...Stephen Grayson
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...
...Iain ONeill
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I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates
Andy Yates Fitting Services...
...Andy Yates - Andy Yates Ltd
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Thanks, bit slohw delivery, but good service, good prise. Thans again...
...Marios Boiler Service
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Fast and efficient service. Would definitely recommend and use again. Thanks again ...
...James Dyer
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Very good delivery service thankyou...
...m.h.smith
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ...
...Paul Harewood
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