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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ... ...Victoria Yeomans
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise.... ...Malcolm Drysdale
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Excellent service and very good communication.... ...Jette Bramby-Gunary
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks... ...Steve OShea Harefield Manor
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
... ...Maria Vasilyeva
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Delivered as per order. Great :... ...Alan Robinson
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done.... ...david j copeland
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!... ...Power Plant
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Many thanks for efficient service... ...Mrs P Stewart
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more reviews... |
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