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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete...
...Peter Clark
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints...
...Geoff Cox
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very good service would recommend....
...norma bell
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Excellent service and communication.
Would recommend....
...Ian Freeman
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Recomended Seller
Excellent Service, Item as described with speedy delivery.
Thanks...
...Colin Bird
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service....
...Lawrence Jeffs
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
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...Leslie Carter
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Good communications during order process goods arrived at stated time overall good service....
...Neil Keeler
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
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...Dougal
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