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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.... ...Antony Durrant
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100% excellent service, fast, efficient and friendly would definately recomend and use again.... ...John Garlick
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excellent service... ...KMS Facilities Group Ltd
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Order recieved... ...Colin scarffe
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.... ...Robin BERGER - Berger Plumbing
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Excellent service and communications. Provided Peglars items which most other merchants do not stock.... ...Martin Weselby
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Great prices,good service !... ...Mosco
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
... ...Martin Fagan
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Quick sevice with reasonable prices.... ...FlightSafety INt Uk Ltd
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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