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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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Good fast delivery of quality parts.... ...Graham White
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prompt supply and delivery... ...frederick donaldson
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Efficient ordering and delivery thanks... ...Jackie McQuiston
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Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
... ...James Adams
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ... ...Mike Edwards
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.... ...Mr Christopher R Henry
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Great service, thanks... ...paul humphreys
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend.... ...Geraldine Smith
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time! ... ...Roxana Crisan
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more reviews... |
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