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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
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...Nicholas Undrell
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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Mirror arrived on time and very securely wrapped. Good quality...
...Gillian Dunnet
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Goods supplied as ordered, communications excellent, delivery timely....
...Robert Bell
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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your service and communication have been excellent and products and website are good to! I would guess delivery out of your hands at this point but delivery was confirmed for 12/01/2018 but didnt arrive until 15/01/2018 but wasnt a problem for me!
Regards...
...andy moss
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...
...Ian Smith
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ordered goods and had them within two less than two days very good...
...Mrs Sheila Givens
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I would highly recommend buying from this site. I bought a spare oven part and it arrived in 2 days with all fittings, instructions and metal bars already glued on. Great service and would definately use again
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...Danielle Upton
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