|
|
 |
|
|
|
You have no items
in your trolley.
SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work.....
...Neil A Mearns
|
Never heard of this site before, stumbled upon it whilst trying to find a relatively unknown shower screen.
On finding the unit, the site said it would update me as to availability, which it duly did, and then delivered next day, not bad !! Very simple to use and quick with it....
...ROGER FURZE
|
Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
------------- ------------------------- ------------------------- --------------------------
Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
|
Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again....
...Paul Callow
|
Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub....
...Ian Bennett
|
excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
|
Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
|
The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you....
...Stephen Watts
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
|
Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service...
...Mrs Debra Petty
|
more reviews... |
|
|
|
|
|
|
|
|
|
