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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that....
...Paul james construction
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010...
...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications....
...Paul Tasker
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...
...Robert MacGregor
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Products at a good price, but painfully slow delivery by todays standards for easy to source items....
...Reid Carter Wilson
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I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c...
...Mrs Christine Simmonds
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done....
...Brian Sydney Lawson
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again...
...Ray Le Goubin
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones....
...David McCombe - Mr
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