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No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G.... ...Martyn Grigg
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.... ...Gavin KingSmith
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Delighted with delivery timescale for the item I ordered which I could not get anywhere else under 4 weeks. myTub a bit more pricey though... ...Mary Macgregor - Tobermory Harbour Association
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The service from mytub was first class. Thank you. ... ...JOHN MCCARTHY
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Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again.... ...Alan Walton
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All fine. Good service.... ...Robert Curtis
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Efficient, knowledgeable and keenly priced - what more could you ask for!... ...John Cruickshank
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Customer services excellent and product great - would use again.... ...Mrs Suzy Francis
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ... ...Peter Branney
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more reviews... |
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