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Customer services excellent and product great - would use again.... ...Mrs Suzy Francis
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Thank you. Recieved my order quickly, and very happy with your service... ...Mrs Edith gomessebastiao
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ... ...Lisa Foley
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine.... ...Sandra Pierson
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Speedy service and delivered item as promised. Great service.... ...Ian Lomax
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.... ...Mr Eric Cantrill
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
... ...Robert M Mizon
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Product delivered in a few days at a reduced cost from list. Good service.... ...David Knight
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later... ...Groeger
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more reviews... |
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