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Order delivered on time with no problems.
Price very keen too.... ...James Spy
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wonderful service in all respects. Would definately use again and also recommend.... ...Anastasia Aylward
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period... ...barry ferguson
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
... ...gerry duffey
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Spares for Baxi boiler arrived safely in good time.
Many thanks... ...Colin Brown
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!... ...Alex Docherty
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go... ...Vineet Singh
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everything fine, slight delay but kept informed at all stages.... ...PHILIP WAINWRIGHT
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Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information. ... ...Bagel Mania
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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