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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.... ...Mike Walton
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So far excellent - going to collect coals from Plumbs just hoping can find the place!... ...Mrs A Cam
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My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.
I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub.... ...James Evans
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In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub... ...mr faramarz ghatreh
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.... ...Mr LDJ Clark
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Easy ordering process.
... ...AlixPartners Ltd
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I ordered a part which arrived when promised and was the right part. Sorted. thank you... ...Judith Dennison
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Excellent service easy site to navigate and delivered on time.... ...frank whittick
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Slower delivery than competitOrd but more attractive price... ...Paul McFadyen
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey... ...John Hey
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