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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though....
...David Allen - ̷ Allen
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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Simple ordering, good service, quick delivery, right parts, will use in the future....
...Jerzy Bryzek Versato Ltd
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Order came on time, just what I wanted, and got me out of a mess. So thanks....
...Philip Dady
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends....
...David Paterson
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Arrives superfast and well packaged. Very pleased...
...Johanna Duffy
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Great easy to use service 👍👍...
...Graham Storey
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the 25, hence the free delivery.
Regards
MyTub...
...Martin Cawley
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