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Thank you for the exceptional service and prompt delivery on the day requested.... ...Suzanne Mills
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Delivered promptly and in good order ... ...Kate Millard
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.... ...Ben Cole
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Very efficient service!... ...AlixPartners Ltd
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No problems, which is as it should be.... ...Steve Cox
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.... ...Barry Coleman
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.... ...Scott Pattison
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better... ...Nigel Thompson
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