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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...
...dennis curley
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Fast efficient delivery. Thank you ...
...Jane lewandowski
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier. ...
...Roy Pittman
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery...
...Kenneth Roulstone
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!...
...Liz Morgan
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Very pleased with the service received. Thank you...
...Alison Hughes
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Excellent service and del.
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...WINT LEES - Mr
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Excellent and reliable service....
...Edinburgh Marriott Hotel
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much...
...Zakiya Hanslot
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more reviews... |
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