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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company....
...Simon Morris
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Arrived on time , exact product as described...
...Stephen Utting
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you....
...Peter Moore
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again....
...K.L.Simpson
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service....
...David Millichap
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend....
...Ian Tyerman
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks...
...Rick Upchurch
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
Thank you!...
...Jo Hatley
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