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Ordered, paid for and delivered quickly and painlessly. Thank you....
...Jim Dunlop
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Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars!...
...Mrs K A Back
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Order came quickly, and the price was well below the manufacturers own website. Will use you again....
...Andrew Phillips
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product....
...Karen Rumsey
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Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ...
...Kevin Evans
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%....
...Chris Pook
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Very happy with the prompt service....
...JEREMY TONKIN - RWC
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Great service, friendly, helpful and quick....
...John McQueen
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time...
...june packham
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