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Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy!...
...Paul Samuel
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Really good service - quick and good product. Will use mytub again....
...Mrs Rita Livermore
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again....
...Nick Cumming
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Very efficient service. Thank you....
...Sandra Glenton
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time....
...Gary MODLEY
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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Very good. Thank you. Will use again....
...Olga Frame
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excellent service. My order arrrived next day....
...Selwyn Dyson
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Got the part ok. Staff were helpful.
Time you ditch TNT....
...Geoffrey Forrester
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