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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ... ...Carol Robertson
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Recieved promptly, as described. Many thanks.... ...Mr Roland Bailey
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.... ...R.A.Yates
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!... ...Cameron McDowall
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Many thanks delivering package on the date as stipulated. ... ...Dr Harry Eccles
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!... ...Brooms Park Ltd
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Great service, goods arrived a day early .... ...I Lowe
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.... ...Aidan Murphy CT Electric
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG... ...Graham Griffiths
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
... ...Lesley
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