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Order arrived promptly as promised thanks for great service... ...Alan willis
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden... ...P J Barden
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All delivered as promised. thank you... ...DAVID TARBARD
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ... ...Robert McNamara
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control knobs arrived on time in good order.
Thanks... ...John Lawrence Millar
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A very helpful company, who were supportive and reliable. Good service!... ...Electrician
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In need of a replacement timer for my central heating, I found MyTub offering the keenest price, apart from their shipping cost to me here in France. Not to worry, I found a cheaper shipper and MyTub were more than happy to oblige, including prompt email exchanges to coordinate collection by my preferred shipper. I just wish I had more business for them . . .... ...David Weale
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.... ...Mr David James Forder
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Excellent! Very impressed. Very happy.... ...Robert Wakefield
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more reviews... |
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