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Excellent service and very good communication....
...Jette Bramby-Gunary
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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
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...Paul Humphries
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Fast, efficient service, and good communication. Communication is important. Thank you....
...M Lalbeharry
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub...
...David M Russell
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Many thanks for efficient service...
...Mrs P Stewart
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals...
...Mrs Norah Powell
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...
...Martyn Probert
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great service,quick delivery,recommend to anyone...
...andrew lewis
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Great customer service, however the web pricing on the tube is a bit misleading...
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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more reviews... |
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