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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...
...EA Hunter
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Great communication, items well packaged and despatched extremely promptly. Cant fault it....
...kate brown
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Order arrived promptly as promised thanks for great service...
...Alan willis
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What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012....
...Pamela Cunningham
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Quick delivery. Good response to e-mail queries. ...
...Helen Higgons
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Received very quickly. Thank you...
...GRG Public Resources Limited
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Goods as described and delivered as promised. Excellent service....
...William Paul Down
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Good afternoon
Order received , very pleased with service.
Thank you
Kevin
Co C P Jefferies...
...C P Jefferies Heating
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated....
...MR MIKE BUTLER
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