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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.... ...Mr LDJ Clark
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Thank you. Recieved my order quickly, and very happy with your service... ...Mrs Edith gomessebastiao
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ... ...roger norman
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations.... ...David I Hutchison
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Excellent Service. Thank you... ...Kevin Lester
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.... ...Timothy Hayton
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Many thanks delivering package on the date as stipulated. ... ...Dr Harry Eccles
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Easy to use website and fantastic customer service. 10 out of 10... ...Olga joven
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery... ...Peter Brown
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more reviews... |
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