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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Excellent service, communication and delivery.
First class and will recommend to others....
...Stephen Shuttleworth
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine....
...Angela Hannah
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Just what I wanted and at a much better price for the item and the carriage than other suppliers....
...Mr Tim Green
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Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended!...
...Reinhard Schmidt
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was....
...Mike Tribe
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Very good and prompt, using special delivery....
...Robert Millington
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time....
...Mavji Bhulia
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub....
...Paul Harrop
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First class service and a very speedy delivery with a quality part. Highly recommended...
...sean kennedy electrical sevices
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more reviews... |
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