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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you.... ...Roberta Pyart
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Extremely happy to have found this company the materials turned up on time and Steve was extremely helpful on the office with assisting us with the order
Will definitely use this company again ... ...Peter Janes - P Janes ltd
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Very good value and delivered in good time. I would definitely use My Tub again.... ...Greg Denton
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.... ...carol barbero
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.... ...Martin Nickless
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell.... ...REV. B. POWELL
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Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt.... ...Steven Crump
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien... ...Jacqueline Hodgson
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks... ...Andy Blachford
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.... ...Anne Drysdale
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