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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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Very pleased...
...Mark Young
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Excellent service, goods arrived early...
...Ian Ashford
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons...
...Scott Combustion Ltd
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A great company to deal with. Very helpful indeed. Highly recomended....
...John Bradshaw
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay....
...Robin BERGER - Berger Plumbing
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Great communication throughout the transaction. Will use again...
...keith russell
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements....
...Arthur Avery
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Quick efficient service and great, friendly communications, well done!...
...Adam Peters
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised....
...Elaine Robinson
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more reviews... |
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