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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
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...Terry Hobbs
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John...
...David John Burdon
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i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks...
...colin grigg
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary...
...sea designgroup
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Really good communication and service. I used this company a few years ago and remain as satisfied today as then....
...Jennifer Adams
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My order was delivered on time, as per your confirmation email. Your desk top website was easy to use and I found what I wanted very quickly by typing the products name in the search box. I am very happy with your service and would use you again. Many thanks....
...Ian Currie
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Order arrived intact and on time. Thank you....
...Kenneth Roberts
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered....
...richard middup
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!...
...Cameron McDowall
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Part delivered as informed, good service, will use again when required.
Thank you.
Martin. ...
...Martin Doody
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