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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...
...terence arch
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!...
...Derek Davies
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...
...Saif Ahmed
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much...
...Andrew Bates
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excellent service, excellent price.
delivery date as stated
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...M OBRIEN
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arrived on time
well packaged
just what was wanted...
...mr andrew r dartnell
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company....
...nigel - warren
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Speedy delivery all as ordered....
...Paul Richardson
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excellent service - couldnt fault it
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...cosmo leisure
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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