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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you....
...Andrew Seaton
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Swift delivery of the required item, many thanks. ...
...Chris Bell - Green Combined Power Ltd
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron...
...Mr David I Barron
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Great service and kept well informed of the status of my order.
The only website I could find that sold the parts I needed and probably saved me over £300 in service engineer call out charges.
Found my tub by googling the part number I was after.
Great website, great service, definitely would recommend to others....
...Andy Bridge - Belbroughton Cricket Club
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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I am happy with my purchase.
Good communication by seller including delivery date straight after purchase.
Item delivered as information provided.
Nothing to fault
Many thanks...
...Radoslaw Gugnowski - RMG CONSTRUCTION LIMITED
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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I dealt with Steven many times. I was very pleased with the way he handled my orders in professional and prompt manner. Keep up the good work. You can count Ford Electric Supply as a satisfied international customer.
Sincerely
Allen Nault
Montreal, Canada...
...Allen Nault PO 12229 - Ford Electric Supply
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Certainly prices for the Mira spares I required to stop my shower dripping were the best on the web (though not by that much), however what a slow delivery service! Why 10 days for small items? In the end I went elsewhere and had the shower repaired and drip free before the order arrived....
...MR IAN McK MILLER
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