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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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The usual prompt response, keen price, and excellent delivery service with very helpful driver....
...Ms S E Ellis
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Once again Fantastic service on a hard to find item.
Thank you very much!...
...Tom Hawthorne
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
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...BH East - Devon Props
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Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan...
...Jonathan Smith
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...
...Jeremy Curtis
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required....
...Jonathan Wilde
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Excellent communication throughout right through to delivery. Keep up the excellent service...
...Jason Nutkins
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service....
...Mr.I.M.Hutton
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Great service Than you...
...Robert Burnside
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more reviews... |
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