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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again....
...Westco Partnership Ltd
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks...
...Pike Martin
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated....
...Peter Hughes
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again....
...Linda Baynes
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...
...Steve May
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again....
...Terry Brook - T B COURIER SERVICES
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Very good company keeping me updated although delivery took longer than expected I have now received my order....
...Mrs Marian Simmonds
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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First Class Service.
Delivered on time.
Kept informed of order status....
...John
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9...
...Mark Bradley
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