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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified....
...Bruce Armstrong
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale...
...Mr J P Lightfoot
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everything was smooth ... arrived perfect - many thanks...
...mandie simon
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Super efficient from start to finish, arrived before expected date, top service...
...Steven Dorans - Total Property Care
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks. ...
...stephen jones
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased....
...Mrs V Harris
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Very good service excellent delivery...
...Alan Fraser Eli lilly
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Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks...
...James Costello
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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