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Excellent service and communication throughout the process of the order... ...Kirsty Ellis
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.... ...MR D A FRANKS
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Exceptionally efficient : web site order to delivery... ...AlixPartners Ltd
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Order has arrived and been fitted. Thank you for pursuing delivery.... ...Frances Winder
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Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for.... ...Kyle Sinclair
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Superb service. Everything exactly as quoted... ...Peter Rooney
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Perfect fast delivery good communication
... ...Michael Wheeler
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Received today very well packed , good service thank you
... ...Mrs Diana Mitchell
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.... ...Les Atkins
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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